Accessibility icons for closed caption video, mobility scooter, guide dog, accessible sleeping rooms, and sign language.

ALA wants to make sure that your experience will be a pleasant and accessible one!

Below are the features in place to support and encourage a welcoming environment for all at the ALA Annual Conference. More we can do? Please let us know, we are happy to hear from you. Please contact us at [email protected].

In order to give us time to make appropriate arrangements for your visit, please make all requests before May 31, 2024. During the conference, Staff are available at the Conference Services Desk located in the Mezzanine Lobby of the San Diego Convention Center. 


  • We caption our main sessions, (e.g., Opening, Closing, President’s Program, Council Meetings, and other sessions, as requested by organizers).

  • Our shuttle bus company offers accessible buses. Instructions on how to obtain your ride are available in each hotel and in the convention center.

  • Service animals of all kinds are welcome throughout the conference.    

  • We provide accessible sleeping rooms in our hotel block. Rooms for the deaf, blind, and attendees in wheelchairs will be made available.
  • Just check the box on your housing form and an onPeak representative will contact you to make sure you are placed in an appropriate room.

Mobility Assistance

Based upon availability in each city, ALA maintains a limited number of wheelchairs and scooters on a first-come / first-serve basis for attendees who require mobility assistance.  ALA offers complimentary scooters to be used during regular session hours in the Convention Center.

Scooter pick up and drop off will be located in the San Diego Convention Center.  Please see the attendant for assistance. You will be asked to sign out and return the scooters daily with the attendant.  Any scooters returned past the closing time noted will be subject to a $25 fee.

If you would like to reserve a scooter prior to the show, please request one during registration or contact Conference Services Accessibility by email at [email protected], no later than May 31, 2024. Reservation requests cannot be taken after this deadline. However, additional scooters may be available onsite for use during the conference based on availability.

Scooter hours coming soon. 

American Sign Language (ASL) Interpreters

Conference Services coordinates interpreting services for people who are deaf or hard of hearing. To use the service, Interpreter requests should be made prior to conference attendance while registering or by contacting Conference Services Accessibility by email at [email protected], before May 31, 2024. 

An interpreter will also be on-call in the Conference Services Office in the Convention Center, Thursday through Monday.  Services are available on a first-come / first-serve basis.

Mothers Room

There will be a private and comfortable space allocated to nursing mothers in the Convention Center.

San Diego Convention Center Accessibility

The San Diego Convention Center is committed to providing an inclusive, accessible, and enjoyable experience while you are in the building. Please see the Accessibility Map for information on elevators, ramps, and additional details related to the facility.

Lobby & Meeting Space

  • Automatic entrance doors
  • Barrier-free accessible drinking fountains
  • Elevators connecting the ground, mezzanine and upper levels
  • Audiovisual fire alarm system

Service Animals

  • Certified service animals are welcome


  • ADA-compliant signage including braille

Sensory Inclusion

  • All Guest Services team members are trained to assist individuals with sensory needs


Food & Beverage

  • Vegetarian, gluten-friendly and vegan concessions options
  • Menu cards showing dairy-free (DF), vegan, vegetarian and gluten-friendly (GF) options at hosted meals
  • Nut and shellfish disclaimer at hosted meals

Outdoors & Parking

  • Designated parking spots
  • Elevator access from underground parking lot to ground level
  • Elevator access to all terraces
  • Accessible access to San Diego Bay behind the building
  • Sidewalk curb ramps


  • Baby changing stations
  • Wheelchair accessible and semi-ambulatory stalls
  • Inclusive restroom 
  • Two Mothers Lounges


Accessibility Sponsor

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